UPDATE: The dedicated team at the Montgomery Walgreens Pharmacy is making headlines for their extraordinary ability to manage the daily chaos of a busy pharmacy environment. As of October 2023, with a surge in prescription demands and ongoing health services, these pharmacy staff members are proving just how crucial they are to community health.
Located in Montgomery, this 24-hour store features two drive-thru lanes and often sees long lines of customers both in-store and at the drive-thru. On busy days, it’s not uncommon to find up to eight cars waiting outside and at least eight people in line, all depending on the staff to navigate a whirlwind of requests and challenges.
Pharmacy Manager Jeff Stacey, who has dedicated 20 years to the company, resonates with the team’s commitment saying, “Day-to-day operations, filling prescriptions and dealing with problems is how I describe my job. The buck stops with me.” His leadership shines as he oversees not just the pharmacy’s operations but also addresses patient needs and legal requirements.
Staff Pharmacist Stephanie McGinnis, also with 20 years of experience and a long-time member of the Montgomery team, reflects on the challenges post-COVID. “Retail pharmacy has become a different world since COVID,” she states. “We’re giving immunizations and doing COVID testing, which puts more demands on our staff.” Despite the stress, she remains passionate about helping patients feel better.
Certified Pharmacy Technician Sandy Macias, who has been a vital part of the team for 10 years, emphasizes the human aspect of pharmacy work. “I’m a people person, and I really like helping customers,” she shares. Her ability to remain calm and efficient in high-pressure situations is commendable. Macias also highlights the importance of empathy, stating, “I realize that in my job, customers are sick. I try to remember that even when I do get a little upset.”
The pharmacy staff’s resilience and dedication during these hectic times deserve recognition. They manage complex interactions with doctors, clinics, and insurance companies while assisting numerous customers daily. The teamwork displayed at the Montgomery Walgreens Pharmacy is a testament to commitment and professionalism that keeps community health intact.
As pharmacies nationwide face similar challenges, the Montgomery team stands out for their efficiency and compassion. Citizens are encouraged to express their gratitude for these essential workers who ensure that health needs are met during stressful times.
With the healthcare landscape continually evolving, keep an eye on how pharmacy teams like this one adapt to meet growing demands. Their hard work is crucial not only for immediate health needs but also for the overall well-being of our communities. Show your appreciation for pharmacy staff whenever you can; a simple “thank you” goes a long way.
